Q&A

How do I order cookies?
You can order our cookies using our website. You can use the shop tab to see all cookies available. Please kindly note that we don’t take orders through phone, whatsapp or DM on social media.


How much are your cookies?
Our cookies price range between $4.5 to $6 for the 5oz (140g). Those are quite big and can be shared. We pay very close attention to our ingredients making sure to select only the best. Our price reflects the quality of the ingredients we use. We use real butter, not shortening, we use grade A eggs, King Arthur Flour, European chocolate from Valrhona and Callebaut. 

The smaller cookies 1.5oz (42g) price range is between $2 and $2.5.


Will you offer more cookies?
Yes! We are constantly working on new recipes and will be adding new flavors as we grow.


How do I store my cookies?
For optimal freshness, we recommend to keep them in an airtight container and enjoy them within 5 days. If you plan on keeping them longer, you can freeze them and when ready to indulge, thaw for 2-3 hours.


Can I cancel my order?
Cookies are a perishable product meaning that all sales are final. Any canceled orders will not be refunded. Our goal is to provide you with the ultimate cookie experience, if you are not satisfied, please contact us at hello@cookiesalacarte.com, we will try our best to make things right.


My order is a gift, can I make it special?
Please send us a note when you order to let us know and we can write a personalized message on your behalf.


Where are you located?
We are operating out of Manon’s Shared Kitchen in Austin, Tx. All pickups will be done at this address. 


I have a food allergy, can I order your cookies?
We prep and bake our cookies at Manon’s shared kitchen where we share equipment with other awesome food companies. We use nuts, dairy and gluten products in our cookies and so if you or the person receiving the cookies have an allergy, we recommend not ordering our cookies.